Change Management

As a German consulting firm in Spain, we combine structured, data-driven change strategies with emotional, engaging communication—and a deep understanding of intercultural challenges. Successful transformation requires both: efficiency and empathy.

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Listening—even before the project begins—is the first step in any successful change process. Only by understanding fears, needs, and hopes can change be prepared and communicated in a way that motivates people to actively participate. We consider stakeholder typologies: Promoters drive change forward, Followers need security, Skeptics want to be convinced, Resisters must be strategically addressed to minimize resistance.

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Change is never just a matter of logic. New technologies, processes, or structures may look good on paper—but only emotions motivate people to act. The likelihood of movement in the desired direction increases through targeted change communication and interventions. We apply the Kübler-Ross change curve to manage typical emotional responses such as shock, denial, realization and acceptance.

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Our Change Management Services

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• Support for IT Implementations – We make change as simple and intuitive as possible to ensure acceptance and productivity.

• Leadership & Employee Coaching – We help teams proactively shape change and build resilience to transformation.

 

Our Methods & Techniques ​​

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• Stakeholder & Impact Analysis – Targeted measures for the right groups to reduce resistance and increase acceptance.

• Change Impact & Readiness Assessments – Making change measurable and manageable.

• Change Management as Part of Strategy from Day 1 – A successful transformation doesn’t start when resistance appears—it is planned from the outset.

• Strategic Change Planning with precision – Structured processes, measurable KPIs, and fact-based management ensure sustainable transformation.

• Agile Methods – Flexible, iterative approaches for continuous change processes.

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Emotion as the Driving Force

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• Listening is Key – Before offering solutions, we listen. This creates psychological safety, acceptance, and trust.

• Emotion Drives Change – People don’t change because of numbers, but through identification and enthusiasm.

• Interactive Whiteboards – For creative workshops and transparent, fast communication during the change process.

• Mentimeter – Interactive surveys and feedback sessions to capture real-time insights and understand team emotions.

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TRi SPC Change Management Lead​​​​​​​​​​​​​

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